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Urgent! Salesforce Administrator/CTI Job | Numeric Technologies
Company: Numeric Technologies
Company Website: https://numerictech.com
Type: Permanent with Numeric Technologies
Numeric, incorporated in 1996 is a worldwide Business & Information Technology, Consultingand Services company.
Headquartered in Chicago, IL with additional offices in Miami, Silicon Valley, Luxembourg, UK as well as delivery centers in India (Bengaluru,Hyderabad,Chennai) to serve our customers on offshore needs.We at Numeric Technologies pride ourselves for providing our customers with the best services and solutions.
We believe that the right people in the right time and the right position are the key to our company’s improvement; we continue to endeavor and develop our company through our corporate culture and values.
Position : Salesforce Admin/Support Engineer(CTI)
Experience : 8+ Years
Location : BLR/Remote
Shift: General
Notice Period : 0 to 15 days
Job Summary :
Responsibilities:
Salesforce Support: Serve as the primary point of contact for all Salesforce-related inquiries, issues, and user support requests.
Respond to and resolve tickets promptly, ensuring user satisfaction and minimal disruption to business operations.
Service Cloud Support :
Provide support for Service Cloud features, including case management, knowledge base, email-to-case, and live chat.
Help troubleshoot and resolve customer service-related issues, ensuring efficient resolution and customer satisfaction.
CRM Analytics Support: Assist with the creation and maintenance of reports, dashboards, and custom analytics to support sales and service performance analysis.
Help validate data, troubleshoot data-related issues, and support data integrity initiatives.
Qualifications:
Bachelor's/master’s degree in computer science or related discipline.
7+ years of Salesforce Administration experience with prior experience in Customer Support / Enterprise Product and Support is preferred.
Must demonstrate exceptional verbal and written communication skills and communicate effectively with customers and at all levels of the organization.
Knowledge of building/troubleshooting Salesforce reports and dashboards.
Ability to always place the customers first and effectively prioritize and escalate customer issues as required.
Basic understanding of AWS (Amazon Web Services) functionality.
Salesforce Admin certification is a plus
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Unlock Your Salesforce Administrator Potential: Insight & Career Growth Guide
Real-time Salesforce Administrator Jobs Trends in Vapi, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Salesforce Administrator in Vapi, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7975 jobs in India and 54 jobs in Vapi. This comprehensive analysis highlights market share and opportunities for professionals in Salesforce Administrator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Numeric Technologies is currently hiring and seeking a Salesforce Administrator/CTI to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Salesforce Administrator/CTI Jobs Vapi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Numeric Technologies adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Salesforce Administrator/CTI Jobs India varies, but the pay scale is rated "Standard" in Vapi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Salesforce Administrator/CTI typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Salesforce Administrator/CTI interview at Numeric Technologies, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Numeric Technologies's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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