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Urgent! Java Support Cloud Engineer Job | AideWiser SolTek
Job Title: L3 Support EngineerLocation: RemoteJob Summary: We are looking for a Level 3 Support Engineer to join our Xray Data Center (DC) team supporting Atlassian-based enterprise products.
You will act as the escalation point for complex customer issues, working closely with developers and QA engineers to analyze, troubleshoot, and resolve critical production incidents.
This role requires strong experience with Java, Atlassian Plugin Framework, and enterprise support practices.Key Responsibilities:Handle complex issues escalated from Level 1 and Level 2 support teams for Xray DC.Investigate root causes by reproducing, debugging, and analyzing application and server logs.Collaborate with the development team to provide long-term fixes and product improvements.Troubleshoot issues related to Atlassian applications (Jira/Confluence) in Server/DC environments.Manage patch releases and coordinate with QA to validate fixes.Support customer deployments, upgrades, and integrations.Maintain detailed technical documentation and contribute to the internal knowledge base.Participate in incident reviews to improve reliability and customer experience.Required Skills & Experience:4–7 years of experience in enterprise software support or application support.Strong hands-on experience in Java 11+, Spring, and REST APIs.Familiarity with Atlassian SDK, Atlassian Plugin Framework, and Active Objects.Experience with Maven, Git/Bitbucket, and Bamboo/Jenkins pipelines.Proficiency in Linux environments, bash scripting, and log analysis (Log4j2, Tomcat, etc.).Working knowledge of SQL and database performance debugging.Understanding of thread safety, clustering, and Data Center scalability concepts.Excellent debugging and communication skills to work effectively with global teams.Nice to Have:Exposure to Xray for Jira or other Atlassian Marketplace apps.Familiarity with Lucene or OpenSearch.Prior experience in L3/Developer Support for enterprise Java products.
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Unlock Your Java Support Potential: Insight & Career Growth Guide
Real-time Java Support Jobs Trends in Vapi, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Java Support in Vapi, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 158202 jobs in India and 915 jobs in Vapi. This comprehensive analysis highlights market share and opportunities for professionals in Java Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! AideWiser SolTek is currently hiring and seeking a Java Support Cloud Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Java Support Cloud Engineer Jobs Vapi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AideWiser SolTek adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Java Support Cloud Engineer Jobs India varies, but the pay scale is rated "Standard" in Vapi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Java Support Cloud Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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