Forward Deployed AI Engineer

Role Overview
As a Forward-Deployed Engineer (GenAI), you will partner directly with Palindrome’s customers in wealth management and financial services to design, prototype, and productionise GenAI-driven solutions on our agentic platform.
You’ll combine deep technical capability with customer empathy — translating business problems into robust, scalable AI systems that deliver measurable results.
Key Responsibilities
• Collaborate with customer stakeholders to understand domain challenges, workflows, and success metrics.
• Translate business requirements into data-driven and AI-based solutions using Palindrome’s agentic framework.
• Prototype and deploy LLM-based agents — including prompt structures, orchestration logic, memory, and retrieval pipelines.
• Lead the transition from proof-of-concept to production, ensuring reliability, scalability, and measurable ROI.
• Serve as a trusted technical partner: explain GenAI concepts, define success metrics, and guide adoption.
• Work with internal product and research teams to refine Palindrome’s agentic tooling and best practices.
• Contribute reusable components, prompt templates, and frameworks for faster customer deployments.
Qualifications
• 6+ years of experience as an AI practitioner translating business requirements into production-grade data and AI solutions.
• 1+ year of deep, hands-on experience building GenAI systems in production environments.
• Strong proficiency in Python, with a solid GitHub portfolio showcasing MLE or GenAI projects.
• Expertise in Machine Learning Engineering (MLE) — model development, deployment, monitoring, and optimisation.
• Practical experience with LLMs, prompt engineering, retrieval-augmented generation (RAG), vector databases, and agentic frameworks (e.g. LangChain, LlamaIndex, DSPy, or custom orchestration).
• Proven ability to break down complex business domains — ideally in financial services or wealth management into computational workflows and AI architectures.
• Strong communication skills with comfort engaging directly with senior customer stakeholders.
• Experience delivering AI or data-driven business impact through customer-facing or consulting roles.
• Self-starter with ownership mindset; thrives in fast-moving, cross-functional teams.
Why This Role Matters
• You’ll be one of Palindrome’s key technical ambassadors, shaping how financial institutions adopt and scale agentic AI.
• You’ll move beyond prototypes — designing, deploying, and scaling real-world GenAI systems.
• You’ll work directly with founding leadership, influencing platform roadmap and product evolution.
• You’ll operate in a unique role blending engineering excellence, product innovation, and customer impact.